Grow Pack Movers Penang - Ayer Itam, Pulau Pinang

Brandon T.

Update (13 April 2025): Grow Pack Movers arranged a handyman to fix the defects. With that, I am happy to change my rating to 5-star for their services.

I engaged Grow Pack Movers for my recent house relocation after reading all the positive and rave reviews online. However, I'm very disappointed to share that my experience with them is on the contrary. While the movers did a good job of wrapping the items prior to moving (hence the 2 stars), unfortunately, my IKEA cabinet was damaged during the process. The movers claimed that they wrapped the cabinets tightly, to which I totally agree, but it is common sense that because the cabinet is wrapped too tightly, slight movements caused during transport would've caused the damage (laminate being scraped off by the screw due to friction). Most disappointingly, when I contacted the boss (Mr Letchu) to ask if he could do something for me (even calling a handyman to repaint the scraped part would've sufficed), he just waved all responsibilities away saying that they are not responsible for the damages.

I'm attaching photos of the damages here, you can be the judge.

Joey T.

I recently used Grow Pack Movers for my relocation, and I cannot recommend them highly enough! A special shoutout to Kumar, Ajay, and Tina, who made the entire process so much smoother and stress-free.

As someone who was already feeling the pressure of relocating, I was worried about how to pack my items. However, the staff went above and beyond to ensure everything was taken care of. All I had to do was let them know what needed packing, and they expertly sorted everything out.

Their care and attention to detail were truly remarkable, and they handled all my belongings with the utmost care. This gave me so much assurance that my items were in safe hands.

Thank you once again, Grow Pack Movers, for such a fantastic experience! I highly recommend their services to anyone looking for a reliable and professional moving team.

Fiona

Highly recommend Grow Pack Movers Penang! Their team was incredibly efficient, fast, and professional throughout the entire moving process. The wrapping services were excellent, ensuring all our items were well-protected. Their expert advice and organized approach made everything smooth and stress-free. Thank you for your outstanding service!

jeromy H.

Lethu was on time and the service was excellent. The wrapping was good and all my goods were delivered safely. Great attention to detail. Thankyou to Lethu and his team !

M Y.

I’m so impressed and happy with Growpack services. I searched several quotations and finally chose the best price from Growpack. The dismantling and assembling process was efficient, the packing of the furniture and handling was fast and with care. Staff were professional and quick. I’m happy and very satisfied with their services. Highly recommended

Rajkumar A.

Great job by Mr.Letchu, team Kumar and boys. Recommended, my move in and out needed long pushing from house to loading bay, vice versa they handled with patient. All item packed perfectly and delivered with care.

MATTHEW C.

👍🏽 The Dismantling and Assembling process with care.
👍🏽 The Packing of the furniture and handling blazing fast.
👍🏽 Mr Letchu and Team were professional and well mannered.
👍🏽 Most importantly, they were punctual upon agreed time.
👍🏽 Cost from Batu Maung to Georgetown at RM1k+.
👍🏽 They willing to work on 3rd Day of Raya. Hardworking!

Keep up the good work, Mr Letchu. This is one of the trustable movers in Penang.

Kat

Very good job done for me. Moving my furnitures from my unit to 2 different locations. The staff were fast & efficient. Used thick cloth & strip film to protect my cupboards. No problem encountered at all. Will use Grow Pack Movers in future again. Thank you to both staff of Mr. Letchu & Mr. Letchu!