Ics Express Sdn. Bhd. - Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Rabeesh R. J.

Had a pleasant experience as a customer, while handing over the items to be shipped to Kerala,India.
Rate @15/kg to Kerala.
Do note that, cost of shipment for the large size packages are calculated using the package size and it's volume(not only by weight). So the cost will be very higher than our expectations on large packages, even though the weight is very less.
Good customer service..

Parking is tricky during peak hours, as there is no designated parking space available. You will find a parking Infront, if you are lucky.😁
Hope that, my packages will be delivered direct to home within 2 months as they promised.
Good customer service. They are ready to answer all our queries via WhatsApp.( Acceptable,even though there is a small delay in getting the answers)

Latest Update:
The cargo got delivered on the 74th day..

medhavi V.

Extremely fraud. He took my parcel and has not given me a tracking number. Yells and shouts at me when i ask him for the parcel. Its been 40 days

Faiz A.

Used their services to send cargo to India 3 times.
They have boxes and packed my stuff nicely.
They are also good at handling fragile items.
Prices are reasonable but the delivery times are a bit long.
They mentioned around 50 days and that’s exactly the time it took for my cargo to reach the destination.
Prices are lower and delivery times are shorter if sending to southern India.
Recommended.

Shiva D.

Dear ICS Express Courier Service Team,

We are writing with extreme urgency concerning a shipment booked through your service on July 24, 2023, destined from Kuala Lumpur to India under Invoice #76362. It has been a substantial amount of time since we initiated this shipment, and the fact that we have received no updates or delivery confirmation is deeply disconcerting. We appreciate unforeseen circumstances can arise, but we are seeking immediate clarification on the status of our shipment. Time is of the essence, and we urgently need to know the current location and expected delivery time for our package.

Regards,
Shiva

Dhaval S.

While they are the cheapest option in town, I realised by experiencec that it comes at a price. No tracking mechanism, no response to communications.

Used their services for Kuala Lumpur to Bangalore. 11 of our boxes arrived in 4 Weeks, and 2 boxes arrived in 13 weeks! That after 10+ follow-ups with ICS Courier without a proper response.

All important / mildly valuable stuff (sports shoes, glassware, perfume, quilts etc.) from the top of the boxes are stolen. We have opened 3 boxes, and something or the other is missing from all 3 boxes.

Would recommend to avoid their services unless you are sending in stuff that you don't mind being stolen.

Sudhakar D.

Cheap and good place to send cargo to India. Be sure to bring a minimum 10kg as the base rate RM140 is same upto 10kg. Getting parking near is very less as its located in busy Masjid India. Staff can speak Tamil, English, Hindi and so on.

Shibin J.

A pleasant experience. I have been there few times for friends and finally for me. During Covid lockdown period they told there I’ll be delay, but still things reached before their mentioned timeline. No damages or no loss at all. For me, to Kerala, they told me max 45 days. However received things in 29th day without any issues, damages. Great services.

Muhammad A. A.

It's a good place to go, and those both persons working there are very friendly, and the services are very fast, as they told me.